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Doovle FAQs - watching your movies
 

These are some of the questions we are asked most frequently about our secure video screening and storage service. If you have a question that isn't answered among all our FAQs, please send it to us at support@doovle.com.

 
 
     
Doovle CHANNEL FAQs
 
 
What do you mean by Channel?
An Internet video channel is a special kind of web application that enables an audience to choose a video they wish to watch via a specialised menu system. Each requested video is streamed directly from a streaming server to the user's computer via the Internet. The BBC iPlayer is an example of a broadcaster using the Internet to create a mass-audience channel. In most Internet video channels the video is usually displayed at a small size because the quality is too low for full screen viewing.
 
With your Doovle channel, you are the content owner and your audience is yourself and your trusted audience and partners. And with a Doovle channel the video starts out at a small display size but once it is playing, you can make it fill the screen of the PC, Mac or TV you are using and you and your audience can sit back and watch your movies in full and at high quality.
 
How do I access my Doovle Channel?
To open your channel, first login to your Doovle account on the main Doovle web site (www.doovle.com). Once logged in, select the MY CHANNEL link from the top navigation menu.
 
Why a Channel?
We've designed the Doovle channel to be as simple as possible so that you can enjoy watching, browsing, tagging and searching your home video without the distractions of complex navigation menus and other components that are necessary in the main Doovle web site.
 
Also, when you invite trusted audience members and partners to access your Doovle channel, they login as your guests but they do not have access your Doovle account. Instead they are shown your Doovle channel and they will have access to the movie folders that you've granted them permission to see.
 
In what format are movies streamed in the Doovle channel?
We have two fundamental video formats. The first is H264-encoded MP4 video at 768kbps in standard aspect ratio (4x3) at a dimension of 720x540 pixels. The second is 768kbps H264-encoded MP4 video in wide screen (16x9) at 720x404 pixels.
 
On a wide screen display at full-screen, all 4x3 movies will be pillar-boxed (black vertical spaces either side of the video) but all 16x9 movies will fill the screen perfectly.
 
On a standard 4x3 PC screen, when viewing at full screen, all 4x3 video will fill the screen and all 16x9 video will be letter-boxed.
 
What kind of Internet access do I need to watch my Doovle movies?
We stream all Doovle video at 768kbps (0.77Mbps). Ideally you should have a broadband Internet connection of at least 2Mbps (or 2 "Megabit" or 2 "Meg") to ensure uninterrupted viewing.
 
Can I watch my Doovle Channel on a Mac?
Yes. The special Doovle video player is a Flash player and will work on any Mac with the Safari or Firefox browser.
 
Do I need any special software to make Doovle work?
No. The Doovle video player is a special Flash player and it will load automatically on any PC or Mac as long as you have the Macromedia Flash plugin installed. Since almost all Macs and PCs have the Flash browser plugin installed, it is highly unlikely that you will need to install it unless your Mac or PC is brand new.
 
If you can watch YouTube video or the BBC iPlayer on your PC or Mac, you will certainly be able to watch Doovle movies.
 
How can I watch Doovle video on my TV?
First, you need an HD TV. All good "Full HD" TVs come with a VGA video input so one of the simplest methods is just to hook up your laptop to your TV. Doovle video streams perfectly over any WiFi network so you should have no trouble getting connected.
 
Our favourite way to display your Doovle channel (or any web site) on an HD TV is to get a Mac Mini and an Apple wireless mouse and keyboard. We love the Mac Mini because it can output the OSX desktop at Full HD 1920x1080 pixels. If your HD TV has a VGA video input then you can use a standard DVI-to-VGA cable. If your TV only has HDMI inputs, then you'll need a DVI-to-HDMI cable, available from the Apple Online Store.
 
Alternatively, if you prefer PCs to Macs we recommend that you get a simple MediaCentre PC. There are many suppliers of these but our favourite MediaCentres are the Sony VGX-TP2S/B or VGX-TP1E models. These connect to any HD TV via an HDMI cable.
 
     
 
 
Doovle FAQs:
SERVICE FAQs
ACCOUNT FAQs
CHANNEL FAQs
TAGGING/SEARCH FAQs
VIDEO UPLOAD FAQs
PREPARING VIDEO FAQs
     
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