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Doovle FAQs - uploading movies
 

These are some of the questions we are asked most frequently about our secure video screening and storage service. If you have a question that isn't answered among all our FAQs, please send it to us at support@doovle.com.

 
 
     
Doovle VIDEO UPLOADING FAQs
 
 
How do I Upload my own Movies?
You use our unique Doovle Movie Maker and Uploader application. It is unique because it first converts your video files to a streaming quality format BEFORE uploading them directly into your Doovle account. This dramatically reduces the time it takes to upload long videos. The app is free and you can download and install the latest version from the UPLOAD section of this site.
 
You can run the Doovle Movie Maker and Uploader application on a PC or a Mac and you can feed it source digital video in almost any format.
 
Does the Doovle Movie Maker and Uploader run on a Mac?
Yes. The current version is available for Intel Macs running OSX as well as for Windows XP or Vista PCs.
 
What format should my movies be in for uploading?
We provide detailed guidance in our Video Preparation FAQs. Our Doovle Movie Maker and Uploader can accept a wide range of different video formats, for example:
 
Quicktime MOV E.g. movies exported from Apple's iMovie
DV E.g. video captured directly from DV tapes
MPEG E.g. from a hard-drive camcorder
VOB E.g. from a recorded DVD
DivX AVI E.g. from any DivX conversion software
Other AVI E.g. from webcams and solid-state cams
MP4 E.g. from common video phones
M4V E.g. videos prepared for Apple iTunes & iPods
WMV Windows Media Video movies
 
In general, you should use the highest possible quality video source files when uploading using the Doovle Movie Maker and Uploader app.
 
What does the Doovle Movie Maker and Uploader actually do?
When you give the Doovle Movie Maker and Uploader app a source video file to upload, it first checks that the video format is acceptable. It then converts the video to our standard Doovle streaming format which is H264-encoded MP4 video at 768kbps, specially designed for streaming from our Flash Media Streaming Servers.
 
Once the Movie Maker and Uploader app has converted your video file to streamable MP4 format, it then uploads the MP4 video file to our servers where it will be transferred into your Doovle account.
 
By first performing a conversion to streamable MP4 on your PC or Mac, we can ensure that the time it takes to upload your video files is as short as possible.
 
How long does it take to upload video?
One hour of MP4 video at 768kbps occupies approximately 350Mbytes. To upload a file of this size using a typical broadband uplink (0.5Mbps) should take approximately 90 minutes.
 
For comparison, one hour of video in pure 50Mbps DV format (extracted directly from a DV tape) occupies around 20Gbytes and such a file would take up to 4 whole days to upload. And even an hour of DVD quality video at 5Mbps would take about 8 hours to upload. This is why our Uploader performs the conversion to streamable MP4 first.
 
Can I give the Movie Maker and Uploader app multiple video files to upload?
Yes. If you choose more than one video file to be converted and uploaded at the same time, the resulting MP4 movie will be comprised of all the video files you selected for that upload.
 
When choosing multiple video files to upload into one final Doovle movie, all the source files in the batch must be in the same format. If they are in different formats, the Movie Maker and Uploader application will alert you that it cannot deal with different formats in a single upload.
 
Can I upload wide screen (16x9) video as well as standard 4x3?
Yes. Most modern video is shot in wide screen 16x9 aspect ratio and our Flash video player is optimised for 16x9 video.
 
When the Movie Maker and Uploader app is given wide screen 16x9 video to upload it produces a 768kbps MP4 video file with dimension 720x404 pixels.
 
When the Movie Maker and Uploader app is given standard 4x3 video to upload it produces a 768kbps MP4 video file with dimension 720x540 pixels.
 
These are the two fundamental Doovle video streaming formats.
 
Can I feed video from DVD into the Movie Maker and Uploader app?
Yes. If you have a non copy-protected DVD containing video you want to upload to your Doovle account, you can drag and drop the DVD VOB files straight into the Movie Maker and Uploader app. It will join them together into a single final movie, encode it into our streaming format and then upload it.
 
For more information, see our Video Preparation FAQs.
 
How can I achieve the best possible quality?
If you would like to fine tune the preparation of your video BEFORE you give it to the Doovle Movie Maker and Uploader app, the best possible method is to prepare source files in exactly the correct H264-encoded MP4 format for direct upload to Doovle. We provide guidance on how to do this in our Video Preparation FAQs.
 
When the Doovle Movie Maker and Uploader app is given an MP4 file prepared at 768kbps (720kbps video and 48kbps audio) at a dimension of 720x404 (16x9) or 720x540 (4x3), it recognises that the format is perfect for Doovle streaming and it doesn't perform any conversion. It just uploads what you give it directly.
 
Does the Movie Maker and Uploader support full HD video?
YES, we do now support video source files shot in full HD (1920x1080) or in "720p" HD (1280x720) on the latest HD camcorders. You MUST use the latest version (2.2.0) of our Movie Maker & Uploader app to encode and upload HD source video files.
 
We also support practically any non-HD format at all standard definition resolutions (720x480 NTSC, 720x576 PAL, 1024x576 PAL) plus any video resolution below these (from 320x240 upwards). And we support almost any framerate (15, 24, 25, 30 etc.) and a wide range of source formats (MOV, AVI, MP4, M4V, 3GP, WMV, MPEG2, VOB, DV, DivX) and a very wide range of compression codecs.
 
Why does the Movie Maker and Uploader app fail when I use it at work?
Sometimes, especially in large companies with very strict IT security, the corporate firewalls are locked down and only allow basic web and email traffic in and out. All other "ports" are often blocked as a matter of routine policy. The Doovle Movie Maker and Uploader application uploads video to our ingestion servers through a special port (3742) and this can often be one of the ports blocked by corporate firewalls.
 
If you are affected by this, please contact your IT administrators first of all. They may be able simply to open port 3742 for you, and this will certainly pose no risk whatsoever because it is a harmless port number. However, if your company's policy prohibits any such change, you will only be able to use our uploader app at home.
 
     
 
 
Doovle FAQs:
SERVICE FAQs
ACCOUNT FAQs
CHANNEL FAQs
TAGGING/SEARCH FAQs
VIDEO UPLOAD FAQs
PREPARING VIDEO FAQs
     
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